How to Pay The Internet Bill For Grande Internet

There is no doubt or question about the fact that the internet has helped us revolutionize the way everything works. From texting to emailing to working and even studying, everything can be done using the internet. And while people were always skeptical of shopping online, that idea is no more, especially after the lockdown. People have become more open to the idea of shopping online and even paying bills online. If anything, it has all made everyone’s life much simpler and hassle-free.

Many institutions, organizations, etc. have taken advantage of this fact and they have added to their options to ease their customers. Grande Communications is one of the ISPs that have done the same thing. To give their customers the comfort of choosing their own option, Grande has multiple modes of payment. If you are a user of Grande internet, then you must know about these modes of payment already, however, on the off chance that you don’t, this blog is the answer!

In today’s article, we are going to walk you through all the payment modes that Grande Internet has. Whether you are a customer or just looking into the service, you will get the information you need right here. So, keep reading to find out about the modes of payment for Grande Communications.

Online Bill Payment

Possibly, the easiest method to pay your bills is through the online bill payment system. Everything you know and do is already digitalized and is available online, especially for Gen Z, so paying the bill online is also just as easy and will take you less than a minute to complete, maybe even just a few seconds! The best part about this payment method is that you don’t even need to be at a specific place, but you can do it from anywhere at any time through your phone.

As for where can you make the payment, it’s through your MyGrande account. You should have that once you sign up for Grande internet, but if you don’t, you can register for one on the official website. You will need to know your account number for this, which you can find in the top right corner of your billing statement. Then, once you get the access, you can use that to make the payment and view the history or current payment information.

There are further two types of online payments: Autopay and one-time payment.

Autopay or One-Time Payment

If you tend to forget or delay your bill payments, due to forgetfulness or no time, then autopay is the method you ought to go for. With autopay, as soon as the due date approaches, the amount will be deducted from your account, which you will have to link to the MyGrande account. So, you will be saved from the hassle of making payments and worrying about due dates. You can link your debit card or credit card, whichever is easier for you.

If you are not comfortable with the automatic deduction and maybe, feel that it is unsafe, you can choose the one-time payment option. For this, you will be charged a little additional fee for payment processing. So, choose carefully!

Bill Payment via MyGrande App

Just like it was mentioned briefly above, you can use the MyGrande app to make the payment. Other than paying the bill, you can also update your account information, view your previous bills and payment history, check call history, and review voicemail for all linked phones to your account. You will obviously need internet access to use this app. If you haven’t downloaded the app yet, you’re missing out big time!

Bill Payment via Phone

You can make one-time payments through the automated phone system provided by Grande internet. You can also do this via a customer support agent. Just dial 1-800-427-8686 and request a bill payment. If you are choosing this option, keep in mind that the convenience fees will apply for this method as well. Note that you can only make the payment via a debit card or credit card, and not cash.

Bill Payment via Mail

If you are not comfortable with online payments and prefer a more traditional approach to things, you can try paying the bill via mail. With this method, you will get your bill in the mail every month and you will just need to enclose the bill stub and the payment in the form of a money order or check. As for the address where you can mail it, do it at:

Astound Broadband Powered by Grande or
Astound Broadband Powered by enTouch
P.O. Box 679367
Dallas, TX 75267-9367

In-Person Bill Payment

Another traditional and not-online approach to bill payment is in-person payment. Visit the store in person and be sure to check the business hours beforehand. There, you will meet a customer service representative, who can guide you through the process and accept your payment. Note that you can make the in-person payment via cash, checks, money orders, or credit card. The rep will confirm your payment and hand you a receipt and you’ll be done!

Additional Information Regarding Billing

Late Fee

While it is encouraged that you submit your bill on time, to avoid any issues if you do happen to encounter any problems due to which you failed to make your bill submission on time, you will be charged a late fee, which will be mentioned on your billing statement.

30-Day Money-Back Guarantee

Grande offers a money-back guarantee within the first 30 days if you are not satisfied with the service. You can cancel the service at any time during those 30 days and get a refund on your monthly service charges and installation fees. However, you will not be refunded any additional charges such as long-distance charges, pay-per-view, etc.

Taxes And Fees for Grande Services

Depending on which service or services you are using, you will be charged tax and possibly other fees as well. As for how much tax, depends entirely on your area and city. To know for sure how much it will cost you, you can refer to a customer service representative before the purchase. Do be aware that any fees you are being charged are all being put to good use for the expansion and betterment of Grande’s high-speed and reliable services!

In A Nutshell

This ends our article on ‘How to pay the internet bill for Grande Internet’. We hope that this article has been helpful to you and will assist in your bill payment process with Grande communications. If you are not yet a customer of Grande Internet and were just doing your research, then we hope that this article has convinced you at least somewhat of how easy the bill payment is for Grande services.

If you are interested in checking out the plans and services of Grande, all you need to do is go to BuyTVInternetPhone and click on Grande, or Astound Broadband powered by Grande, and you will be redirected to the correct page. It’s that easy! You can also just enter your ZIP code and let the website do the work of finding the available speeds and plans by Grande in your area.

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